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Returns and refunds

For quality & hygiene reasons, underwear and bikini bottoms cannot be returned or exchanged. For any other returns or refunds you can contact us at

Are returns or exchanges free?

If you want to return something (not underwear, socks, or bikini bottoms) you must mail it to our store in the US, and you will be given store credit in Exchange for the exact amount that you spent.

If you want to Exchange something (not underwear, socks, or bikini bottoms), you must email de item back to our central store in NYC and repay via paypal the delivery fee so we can send the item back to you.


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